Scope
This privacy policy (“Policy”) applies to the information collected and used by S.K Spices LLP. For this policy, the terms “our,” “Ourselves,” “we,” and “us” refer to both S.K Spices LLP, which includes its associates, affiliates, group companies, and subsidiary (ies) unless the context provides otherwise. As used in this policy, member (whether registered or not) shall be referred to as “you: “your,” and “yourself,” which shall mean any natural or legal person who is accessing our website, www.sitagoodkha.com, its contents, and using the services offered on or through the website. The website recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This policy describes how we treat the information we collect from you. By visiting and using our website, you agree to the terms of this privacy policy. If you disagree, please do not use or access our website.
Information we collect
Information we collect:
To serve you better there are several situations in which your personal information may be required/ collected by us to serve you better. At various touch points, we may need/manage the following personal information, including but not limited to your name, address, contact information, and consumption pattern.
Besides the aforesaid personal information, we may also collect:
We will collect personally identifiable information from you only if you voluntarily submit such information to us. You can always refuse to provide personally identifiable information, but by doing so, you may be prevented from engaging in website-related activities
Non-Personally Identifiable Information:
We may collect NON-PERSONALLY IDENTIFIABLE INFORMATION FROM YOU WHENEVER WE INTERACT with our website. Non-personally identifiable information may include your IP address and the browser you’re using. We might look at what site you came from, the time spent on our website, the pages accessed, or what site you visited when you left our website. We might also the ‘type’ of mobile device you are using, the version of the operating system your computer or device is running, and other similar information.
You, at this moment, represent to us that:
The information you provide to us from time to time is and shall be authentic, correct, current, and updated, and you have all the rights, permissions, and consents as may be required to provide such information.
You are providing the information to us, and our consequent storage, collection, usage transfer, access, or processing shall not violate applicable laws, third-party agreements, judgments, orders, or court decrees.
We and each of our representatives, officers, partners, directors, contractors, and agents shall not be responsible for the authenticity of the information that you provide to us. You shall indemnify and hold us harmless and each of our officers, partners, dealers, directors, agent, or any third party relying on the information provided by you in the event:-(i) you are in breach of this policy, including this provision and the immediately preventing provision; and (ii) any suit, action or claim is brought against us by any third party concerning the information provided by you to us.
How do we use your information
We may use the information collected from you at the time of your visit to our site and register for our loyalty program, sign up for our promotions, respond to a survey or marketing communication, or use certain other site features in the following ways:
To personalize the user’s experience
Keep track of your requests, inquiries, complaints, related activities, and all other general administrative and business marketing of our products and services. This will allow us to serve you better in responding to your customer service requests. To seek your feedback/opinion or to contact you about the services offered on our website, offering discounts or benefits.
To quickly process your transactions.
To send regular emails regarding your order or other products and services to trace computer resources or any person who may have contravened, or is suspected of having or being likely to violate, any provision of law, including the Information Technology Act, 2000 or any amendment thereof, that is likely to hurt the services provided on the website or otherwise by us;
Protecting your information
We adopt appropriate data storage and security measures to protect against unauthorized access, alteration, disclosure, misuse, or destruction of your personally identifiable information stored on our website.
Although we will endeavor to safeguard the confidentiality of your personally identifiable information, transmissions made via the Internet cannot be made secure. By using this website, you agree that we will have no liability(whether direct, indirect, consequential, or incidental)For disclosing your information due to errors in transmission or unauthorized acts of third parties. You also undertake not to bring any suit, action, or claim against us on the grounds of such disclosure.
Server Security
We work to protect the security of your information during transmission by using Secure Socket Layer(SSL) Software. Our secure-server software encrypts all your personally identifiable information. Encryption converts the characters you enter into bits of code that are then securely transmitted over the Internet
We send transactional messages
We use your information to send you transactional communications. We might send you emails or SMS about your purchase, transactions, or any updates in your account.
Sharing of information with third parties
We do not sell, rent, trade, or publish your personal data/ information. However, we may share your data only with: Our entities are group companies, subsidiaries, and associates to whom it is reasonably necessary or desirable for us to disclose personal data/information. Third-party service providers such as website hosting partners. In-line payment gateways and other parties who assist S.K Spices LLP in operating this website, conducting business, or serving you, so long as those parties agree to keep personal data/information confidential Government authorities or other third parties, if required by law, conditions of use of website or sale, or as may be reasonably necessary to protect the rights, property, and safety of their or ourselves
Web browser cookies
Our website may use” cookies” to enhance your experience. Your web browser places cookies on your hard drive for record-keeping and sometimes to track your activities. This allows the website to provide you with a tailored experience with their website.
You are advised in your interest to set your web browser to alert you when cookies are being sent, or if you wish to deny the use and saving of cookies from this website onto your computer’s hard drive, you should take necessary steps within your web browsers security settings to block all cookies from this website and its external sources.
You are advised in your interest to set your web browser to alert you when cookies are being sent, or if you wish to dent the use and saving of cookies from this website onto your computer’s hard drive, you should take the necessary steps within your web browser security settings to block all cookies from this website and its external sources. This website may use tracking software(s) to monitor your activities to understand better how you use it.
Email/SMS opt-out
You can opt out of receiving our marketing promotional emails. To stop receiving promotional emails, please send us an email with the subject STOP to:[email protected]
We may link to other websites that are not within our control. When we do this, we try to make it as straightforward as possible that you are leaving our website. We are not responsible for these websites in any way. Once you have left our website, we cannot be responsible for the protection and privacy of any information you provide to any third-party website. You should exercise caution and look at the privacy statement applicable to the website in question.
Consent
By using the website and providing us with your information, you consent to collect and use the information you disclose on the website by this policy, including but not limited to your support for sharing your information as per this policy.
If we decide to change our privacy policy, we will post those changes on this page so that you are always made aware of what information we collect, how we use it, and under what circumstances we disclose it
Contact us
If you have any questions about this policy or other privacy concerns, you can contact us at
Email id:[email protected]
Updates to this policy
this policy may be revised from time terms as and when we change our privacy policy; we will post an updated copy on our website. Please check our website periodically for updates
Jurisdiction
if you choose to visit the website, your visit and any dispute over privacy arising from your visit to our website is subject to this policy and the website’s terms of use. In addition to the preceding, any dispute relating to this policy shall be governed by the laws of India and shall be under the exclusive jurisdiction of the courts in New Delhi.
Last updated on dated 22/01/2024.